Frequently Asked Questions
Everything you need to know about our clean, lab-tested coffee.
What makes Exhale Healthy Coffee different from regular coffee?
Our coffee is specifically sourced and roasted to maximize antioxidants and polyphenols while being independently lab-tested to ensure it is free from mold, mycotoxins, and pesticides.
How should I store my coffee to keep it fresh?
To maintain peak freshness and health benefits, store your coffee in a cool, dark place in an airtight container. Avoid the fridge or freezer as moisture can degrade the quality.
Do you offer a subscription service?
Yes, you can subscribe to your favorite roasts and save 15% on every order. You have full control to skip, pause, or cancel your subscription at any time through your account portal.
How long does shipping take?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location. You will receive a tracking number via email once your order ships.
What is your return policy for food products?
Due to the perishable nature of coffee, we cannot accept returns on opened bags. However, if there is an issue with your order or you are unsatisfied, please contact our support team within 14 days for a resolution.
Are your coffee bags recyclable?
Yes, we use eco-friendly packaging that is fully recyclable. We are committed to health for both our customers and the planet.